Terms & Conditions
1. Securing The Date
Your wedding date can be secured before your hair/makeup trial with a £50 non-refundable deposit, which will be deducted from the final invoice.
Arranging a trial does not reserve my services for your wedding day.
For all other bookings, special occasions and lessons, a £30 non-refundable deposit is required at the time of booking to secure your date. This will come off the final bill.
Only wedding trial dates can be subject to change with as much notice to you as possible. This is only if and when I receive new bookings that cannot be moved, such as weddings or photo shoots.
Payment is to be made via bank transfer. Cheques will not be accepted.
The trial is paid for at the time of trial by bank transfer.
The remaining balance of your wedding is to be paid in full one month (28 days) before your wedding.
Failure to pay the fee within the stated time can result in your wedding date being cancelled by me.
For all other bookings, special occasions and lessons, the remaining balance/fee is to be paid on the day of your appointment.
3. Gift Vouchers
Gift Vouchers are for special occasions and lessons only, they exclude bridal.
Each gift voucher is valid for 6 months. Requested dates are subject to availability.
No refunds given. One voucher per person, per booking.
4. Responsibility of the Client
You, the client shall inform me, the makeup artist/hair stylist of any issues that may affect the use of any equipment or products. This includes but is not limited to sensitivities, allergies and medical conditions. I cannot be held liable for any losses or damage that is incurred due to your failure to inform me of any known condition.
I reserve the right to refuse service to you or members of your wedding party for, but not limited to, anything contagious (for example cold sores and head-lice).
At any point you can cancel the wedding date by informing me in writing.
I will be under no obligation to refund any money paid up until point of cancellation, however you will not be liable for any further payments.
You can cancel a trial at any point, however a trial cancelled with less than 24 hours’ notice will be charged for at the agreed rate.
Cancellations by me due to circumstances including, but not limited to, problems rendering the performance of my obligations and where no other suitable alternative can be given will result in a refund to you. No further compensation will be offered.
If the booking is directly affected by circumstances beyond my control every possible endeavour to rectify such situations will be made, however no compensation will be offered on my part. You are strongly advised to take out wedding insurance to cover against such situations.
All other bookings, special occasions and lessons can be cancelled at any time in writing. I will be under no obligation to refund any money paid up until point of cancellation, however you will not be liable for any further payments.
You can cancel your booking at any point, however if appointments cancelled with less than 24 hours’ notice will be charged for at the agreed rate.
Exclusivity is not guaranteed for the whole day of your wedding date; therefore, timings will be seriously considered when agreeing to any booking.
It is unlikely that there will be another event on the day; and any second event undertaken by me will not affect the first event.
An exclusivity fee can be arranged if preferred.
By signing your wedding contract, you agree that I may use any photography taken by myself or passed to me by your professional photographer for publicity purposes, which include but are not limited to promotional marketing, my website and social media pages.
For all other bookings, special occasions and lessons, I will verbally obtain your agreement that I may use any photography taken by myself for publicity purposes, which include but are not limited to promotional marketing, my website and social media pages at the time of taking them.
8. Travel Expenses
Travel is charged after the first 15 miles at 50p per mile for wedding days and all other bookings; special occasions and lessons. My post code is TN9, Tonbridge. This is based on a round trip, to and from locations.
Wedding trials are currently being held on week days in the morning and at my home in Tonbridge (from April 2021) until further notice.
All car parking expenses, toll and congestion charges incurred for wedding days and all other bookings; special occasions and lessons will be recharged to you at cost.
All flights, train, taxi and accommodation incurred for wedding days and all other bookings; special occasions and lessons will be recharged to you at cost.
9. Assistant Fee
If your wedding party is for full hair and make-up for more than four people, I will be accompanied by an experienced assistant for which there will be an additional fee of £100.00. This will be added to your invoice.